Our Delivery

At Cromwell, customer service is at the heart of our business .

Staff not only go through customer care training but ensure these values are taken to heart.

Operatives wear company uniform and always carry I.D Cards.

We have the right people to do the job and pay attention to every detail.

All work is carefully planned and thoroughly analysed to streamline the process.

Carrying out high quality repairs to thousands of properties, we aim to be a upper quartile performer.
Understanding the importance of KPI’s, we set ourselves challenging targets and strive to deliver a valuable service to all our customers¬†consistently.

We have invested in our IT infrastructure to deliver an efficient service at all times.
By investing in systems and training, we have a strong customer focus equipped with the resources to carry out work to meet your needs.

‘Deliver an efficient & value for money service at all times’